FAQ – Creamlifeshop
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FAQ

How do I place an order?
Ordering is very easy. Simply find the item you like, select your size from the dropdown menu, and click the Add to Cart button. Once you've added all of your items to your shopping cart, click Go to Checkout to enter your payment/shipping details. We accept Visa, MC, Discover, and PayPal. 

How long is Shipping?
Delivery is 7-10 business days for all orders unless otherwise stated in the item description.

How much is shipping?
Shipping is a flat rate of $7.00 per order. We ship via USPS Priority Mail with tracking so you'll never have to worry about where your order is. Your tracking number is e-mailed once the order ships.
            

Do you ship to International locations?
Yes we ship worldwide. International shipping is $20.00. We ship all International orders by USPS First Class. The receiver is responsible for any customs/duties incurred as a result of the shipment. Delivery is typically 2-3 weeks. Please contact sales@creamlifeshop.com for any questions regarding International shipping.

How is the quality of your apparel?
We take great pride in not only producing eye catching apparel but also producing quality goods. You can rest assured that all of our products have been produced to the highest standards. We quality check all items to ensure that once it arrives to you it's ready to be worn. 

How do I determine my proper size?
All of our apparel runs true to size. They are standard U.S. Men sizes. If you have questions regarding sizing please e-mail Sales@creamlifeshop.com

Do you Wholesale?
Unfortunately, we are not accepting any wholesale clients at the moment.

Where is Creamlife Co located?
We are located in Connecticut. All of our items are shipped directly by us here in the U.S.

Do you accept returns or issue refunds?
We do accept returns/exchanges for reasons such as improper fitting. Return postage is paid by the customer. You will be offered a refund for the cost of the item minus shipping or given the option to exchange the item for your proper size . If a mistake is made on our part, we will provide a return label free of charge. If an order is incorrect, we must be notified within 72 hours of the order's arrival and it should be returned to us within 1 week. Orders should be returned in the exact condition they were delivered in.